
EngX7 min read
Raising EngX Brand Awareness Across the Company

Introduction
About Project
Engineering Excellence is an EPAM program, EngX influence and enrich the engineering culture and product development mindset. Project strive for excellence and for making EPAM a better place for the Engineering Talent.
Goals
Supported a consistent design system across all of EngX products to stay in line with the Brand Personality and to further raise awareness of EngX across the Company and externally, taking the needs of end-users into consideration.

Discovery
Approach
Plan scope of work and activities, set clear deadlines. Collaborate closely with main stream, organize clear processes, delineate zones of responsibility, and facilitate workshops to streamline operations. Additionally, explore Engineering Excellence as a brand and culture, identifying audience, creating personas, and gaining insights into users' needs and preferences.

Problems identified
- Lack of understanding of EngX's brand not only in the company, but inside of the project
ProblemProblem
- Absence of design guides, brand books, and design identity templates
ProblemProblem
- Lack of a unified source of truth for brand perception and audience understanding
ProblemProblem
Research

Approach
Our team conducted a series of workshops with key stakeholders to identify the brand platform, including goals, mission, vision, values, and differentiators.
Then I led comprehensive audience research with team support for finding respondents and conducting interviews. Shared best practices for creating user personas and facilitated collaborative workshops to develop empathy maps and structure the data.
Based on the desk research and through analysis of the Empathy Map, we have complied a list of hypotheses. To validate or invalidate the solution hypotheses, we chose to conduct a survey
Key Insights
- 92% of target audience are higher of a Middle track
Insight
- Users don’t feel that management cares about their growth
Insight
- Lack of Growth Opportunities
Insight
The research revealed a critical disconnect between users' needs and the current company offerings, resulting in decreased motivation, isolation, and dissatisfaction. Users feel unsupported and uncertain about their career growth, leading to a decline in engagement and overall satisfaction.

User Persona
After conducting a series of user interviews, surveys, and data analysis, we identified four distinct User Personas for EngX. These personas now play a crucial role in shaping our work strategy, ensuring that our approaches and solutions are tailored to meet the specific needs and preferences of each user group.

Community Enchancement Strategies
To boost user satisfaction and brand awareness, our team devised strategies tailored to the specific needs of our identified User Personas, ensuring targeted and effective enhancements.Transparent recognition program & Branded merchandise
Interactive community platform
Career development events
Learning opportunities and free courses
Design Audit
Approach
On the design front, I conducted a detailed design audit to analyze specific design gaps, elements, their effectiveness, and areas for improvement, leading to a more inclusive and effective design approach. Additionally, I’ve conducted accessibility research and prepared report for the team for justifying updates and need in design update.
Problems identified
- Poor accessibility, non inclusive design elements
ProblemProblem
- Infinitive amount of similar components, styles and colors
ProblemProblem
- Lack of a unified source of truth for brand perception and audience understanding
ProblemProblem
- Team doesn’t know how to access new design elements since all files were only in Sketch
ProblemProblem
Solutions
Prepare accessibility report for the team and work on updates and improvements using WSAG guidelines.
Develop one source of truth with guides, styles and rules of usage. Transform UI kit into a comprehensive design system.
Create a shared space for team where they can easily access to up to date materials.



Outcome
On the design front, I conducted a detailed design audit to analyze specific design gaps, elements, their effectiveness, and areas for improvement, leading to a more inclusive and effective design approach. Additionally, I’ve conducted accessibility research and prepared report for the team for justifying updates and need in design update.
Design & Deploy
Approach
Leveraged insights from previous stages to brainstorm ways to raise brand awareness and developed design guides and templates for team use.


Alignment and Foundation Building
While the product already includes some components of the proposed solutions, we first need to ensure alignment with the team on brand perception, goals, values, and audience. This alignment is crucial for efficiently expanding and strengthening the community. By establishing a unified understanding and direction, we can better integrate and enhance the existing components to achieve our objectives.


Identified effective strategies for brand awareness
Team is aligned and have shared perception of the brand
Developed clear processes for teams collaboration
Created easy to use design files and templates
Delivery & Evaluation
Approach
Implemented the design solutions developed in the previous stage, including the design guides and templates. Conducted presentation sessions to introduce these resources to the team and collected feedback for continuous improvement.

Updated products
I spearheaded the creation of over 100 screens based on the new design system, proposing enhancements to existing screens.

Brand Awareness
What kind of metrics should we use?
How we can engage more people to join our EngX community?
Community survey and engagement strategy
We conduct a yearly survey with consistent questions to track the dynamics of community engagement and brand awareness. This allows us to gauge brand recognition, perception, engagement levels, and member satisfaction, informing our community engagement strategies.
Strategic plans
To enhance community involvement, we've developed a plan aligned with our business goals, featuring:
Results
- Alignedteammates and streams
- 1 sourceof truth among the product and teammates
- +8500Community members
- 83%EngX Awareness in the company
- +5New EngX locations
- 69%of EngX community are engineers